Their gas safety comes first
What happens if one of your appliances is found to be dangerous?
If any of your appliances is found to cause CO emissions or if it shows signs of poor performance, we will recommend a full service, plus repairs or replacement as applicable.
We can't leave you at risk and non-compliant and you can't take the risk!
So, if you don't want the appliance serviced or repaired at the time, for whatever reason, we will ensure your safety by disconnecting dangerous appliances until the problem can be fixed.
It may be inconvenient , it is also your guarantee that we are serious about gas safety.
NB: For your safety, we must report the risk to Energy Safe Victoria when property owners or managers refuse to address the problem.